Privacy Policy for ProShield Roofing

Effective Date: July 1, 2025

At ProShield Roofing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://proshieldroofing.net. By using our site, you agree to the practices described in this policy.

1. Who We Are

We are ProShield Roofing, a roofing services company operating in Georgia, Alabama, and Tennessee, USA. Our website provides information about our services and allows users to contact us or refer potential customers.

If you have any questions about this policy, you can reach us at:

📧 Email: [email protected]

🌐 Website: https://proshieldroofing.net

2. What Data We Collect

We collect personal and technical information through the website, including:

Contact Form & Referrals:
- Name
- Email address
- Phone number
- Physical address
- Any additional comments/questions submitted by the user
Website Analytics (via Google Analytics, Microsoft Clarity, and Search Console):
- IP address
- Device and browser type
- City, state, and region
- How you interact with our website (e.g., clicks, scrolls, time spent)

3. How We Use Your Data

We collect and process this information to:

Respond to your inquiries and provide requested services
Contact you about your request or referral
Improve our website and user experience
Understand website traffic and visitor behavior
Send marketing communications (where applicable)

4. Legal Basis for Processing (For Reference)

Although we primarily serve the U.S., our practices align with privacy standards that are transparent and user-friendly. For users in regions with data protection laws (e.g., GDPR), the following may apply:

Legitimate Interests: To respond to inquiries and maintain business operations
Consent: For marketing communications (you can opt out at any time)

5. Cookies and Tracking Technologies

Our website uses cookies and tracking tools (like Google Analytics and Microsoft Clarity) to better understand how users interact with the site.

🔔 Note: We currently do not use a cookie banner. Visitors from regions that require consent for cookies should avoid using the site if they do not agree with tracking.

6. Data Sharing and Third Parties

We do not sell your personal information. However, we may share it with:

Google Analytics and Search Console (for website performance and insights)
Microsoft Clarity (to analyze site interactions and improve user experience)
Our internal team and trusted contractors (only when needed to fulfill your request)

All third-party tools are required to protect your data and comply with privacy laws where applicable.

7. Data Retention

We retain personal information indefinitely unless a user asks us to remove it. You can request deletion at any time by contacting [email protected].

8. How We Protect Your Information

We take data protection seriously and implement appropriate safeguards, including:

SSL encryption on our website
Secure storage of data
Restricted access to personal information within our organization

9. Your Rights (U.S. & International Visitors)

Even though we operate in the U.S., we honor basic privacy rights, including:

Requesting access to your personal data
Asking us to correct or delete your information
Withdrawing consent to receive marketing messages

To exercise any of these rights, email us at [email protected].

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on this page. Please check back periodically to stay informed.