Storm Damage and the Clock on Your Claim
If a storm has come through Lithonia and you think your roof took a hit, the calendar matters more than most homeowners realize. Insurance policies generally expect storm damage to be reported promptly, and the longer visible damage sits, the easier it becomes for an adjuster to argue that what they’re looking at is ordinary wear and tear rather than a covered event. A fast, documented inspection is your best protection, not just for the roof, but for the claim itself.
That’s the part we handle that a lot of homeowners don’t think to ask for. When we inspect a Lithonia roof, we photograph everything in the detail an adjuster actually needs: lifted or creased shingles, hail bruising that’s knocked the protective granules loose, stressed flashing (the metal that seals the joints around chimneys and valleys), and any interior signs water has already started moving. We give you that full photo record whether or not you end up filing, and if you do, we work directly with your insurer so you’re not stuck translating roofing terms over the phone. The inspection is free, and getting it on the calendar early is the single best thing you can do while the damage is fresh.
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A Local Crew That Knows Your Corner of Lithonia
Lithonia is a particular kind of place to roof. It’s a small historic city wrapped in subdivisions that spill across the DeKalb and Rockdale line, with granite outcrops, wooded slopes, and homes that range from century-old downtown structures to builds barely twenty years old. A roofer who works the area knows that the house with a Lithonia address might sit in either county, that the older downtown homes carry different roofing quirks than the 2000s subdivisions, and that the tree cover out toward Arabia Mountain drops a lot of debris. We’ve been on these roofs since 2018, and that familiarity shows up in how quickly we read a problem.
We’re family-owned, and we work the east metro directly rather than subbing jobs out to whoever’s available, which is how the 300-plus five-star reviews behind us got there. It also means the person who inspects your roof can actually stand behind the recommendation. No pressure toward a full replacement when a repair will hold, no vanishing after the check clears, just a straight assessment from a crew that plans to still be working this area next year and the year after.
How We Help Lithonia Property Owners
Worn flashing, cracked and curling shingles, storm-loosened sections, active leaks: the everyday fixes Lithonia homes need most
Roof Repairs
Learn More →The wooded, granite-area lots around Lithonia fill gutters fast. We repair and replace them with seamless systems that keep water off the house
Gutter Repair
Learn More →Shade and humidity grow moss and algae that shorten a roof’s life. Our soft wash clears the buildup without harming aging shingles
Roof Cleaning
Learn More →Flat roof systems, metal, and coatings for the businesses and commercial properties around Lithonia and the Stonecrest corridor
Commercial Roofing
Learn More →A durable, low-maintenance upgrade for homeowners ready to stop repairing an aging roof, installed by our certified crews
Metal Roofing
Learn More →Solar installation for Lithonia homeowners looking to lower energy bills and add lasting value to the home
Solar
Learn More →One Area, Two Counties: Where We Work Around Lithonia
Few places in the metro confuse homeowners about their own address quite like Lithonia. The incorporated “City of Stone” is a small footprint in southeastern DeKalb, but the greater Lithonia area, the part most people mean when they say they live here, sprawls across the 30038 and 30058 ZIP codes into Rockdale County and up against Stonecrest. We work the whole of it: the granite-era homes around Historic Downtown Lithonia, the 2000s subdivisions along the county line, and the wooded lots near Arabia Mountain and Panola Mountain.
Because we serve both sides, it doesn’t matter to us which county your deed says, we’re there either way. We cover the surrounding Rockdale County communities and the DeKalb County side alike, along with nearby Stonecrest, Conyers, Stone Mountain, and Snellville. Reach out today and we’ll get your free estimate on the calendar, wherever on the line you happen to sit.
WHAT YOU NEED TO KNOW
Questions Homeowners Ask
This is usually caused by strong wind gusts blowing at high velocity that lift your home’s roof shingles, rip them away, and leave your residence vulnerable to water damage from roof leaks and more wind lift.
Our contractors will work to replace or repair any broken shingles, patch up the torn membrane, and do a full or partial replacement if needed.
While rain alone seldom causes damage to your roof, water may go through pre-existing weak spots, such as cracked shingles and missing tiles, into your roof structure and house.
Water damage requires immediate attention. Our storm damage experts will start by determining the extent of the water damage. They will then conduct emergency repairs to prevent further damage by sealing leaks and repairing the flashing, roof membrane, and gutters.
Impact damage to your home occurs when high winds cause trees, equipment, or other heavy debris to fall on a roof and destroy the shingles, tiles, and roofing frame. This puts your house at the most risk of severe roof and structural damage.
For severe impact damage, we often need to replace the entire roof. However, if only one roof plane is damaged, we can also do a partial roof replacement or repair the roof if the type of damage is minor enough.
Hail damage is one of the most difficult to identify on roofs and can go unnoticed for a while. It often manifests as bent pipes, damaged vents, and missing shingles.
Our roof contractors will conduct a thorough inspection to uncover the extent of the damage and repair it.
We make it easy to fit a crucial roof repair or replacement into your budget. You can choose from a variety of financing options allowing you to manage payments in a way that works best for you ensuring your home stays protected without breaking the bank.
When your roof can’t wait, neither should you. Acorn’s fast approval process ensures that you can get started on your roofing project without unnecessary delays!
Transparency is key when it comes to financing, and we stand by it. With our financing options, what you see is what you get – no hidden fees, no surprises.
Everyone’s financial situation is unique, which is why we Acorn offers flexible financing terms tailored towards homeowners. Whether you’re looking for a short-term solution to quickly pay off your project or need longer terms for more manageable monthly payments, ProShield Roofing has got you covered with Acorn Financing.
We believe quality roofing services should be accessible to everyone and so does Acorn. From reduced interest rates to discounts on services when financing through us, we’re committed to providing additional value to our customers. Keep an eye out for our latest deals and take advantage of these opportunities to save on your roofing project.
Financing a project for your home such as a roof shouldn’t be difficult. We partnered with Acorn with ease of use in mind. We know how hard it can be to make a decision for your home so we want financing to be as easy as possible for you!
Contact your insurance company as soon as possible to report storm-related damages and file a claim. Ensure that you have comprehensive images of every area the storm has affected, whether a structural component, a decorative element, or a piece of furniture. ProShield will provide you with a full photo report of your roof.
Be accurate and honest when filing a claim with your provider. If an insurance agent learns upon investigation that the information you provided is inaccurate, they may deny all or a part of your claim.
When submitting your claim, do not limit it to storm-related damages; add the expense of your interim living arrangements. Keep the receipt and present it to your insurer if you paid for any home repairs.
It can genuinely be either, and it trips up a lot of homeowners here. The incorporated city of Lithonia is in DeKalb, but many homes with a Lithonia mailing address actually sit in Rockdale or right on the line. It doesn’t change anything for us, we work both sides, but it does matter when you file an insurance claim or pull a permit, and we’re glad to help you confirm which county you’re in.
We get out to homes in Lithonia as soon as possible, and active leaks or storm damage get moved to the front of the line. When you reach out, tell us if water is coming in or a limb is down, because that changes how quickly we get to you. We cover this area regularly on both the DeKalb and Rockdale sides, so it’s rarely a long wait.
It’s the right time to start paying attention. Many of the area’s subdivisions went up in the 2000s, which puts those original roofs at or past the 20-year mark where asphalt shingles begin to fail. Watch for granules in the gutters, curling or cracked shingle edges, and attic stains. A free inspection will tell you whether a repair still makes sense or whether replacement is the smarter move.
Yes. We cover the 30038 and 30058 ZIP codes across both the DeKalb and Rockdale sides, from Historic Downtown Lithonia to the subdivisions near Stonecrest and out toward the Rockdale line. Free estimates are available and are typically scheduled within a few days of your request.